Case Studies

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CASE STUDY 1 - INDEPENDENT RETAILER

The business is a very long standing, multi-location independent retailer.

Footfall was down in all locations and the recession had challenged the business’s ability to trade. In particular, cash flow had been severely affected and it was anticipated that the business might not survive. Communication between the Board members was at an all time low and engagement was suffering.

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CASE STUDY 2 - NATIONAL PHARMACY

The business is a large household pharmacy chain operating nationally throughout the UK. The internal Learning & Development department were designing and delivering a 3 day management programme for their 80 Area Managers. Dawn and Helen of Indigo Performance were commissioned to assess the requirements for the business and propose an effective structure for a Commercial Awareness Learning & Development programme.

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CASE STUDY 3 - UNIVERSITY

In 2011, Helen Lumb became involved in a pilot project for Leeds Metropolitan University, to use non-formal blended learning techniques applied by a business simulation. The objective was to provide second year undergraduates studying Finance and Accountancy at Leeds Metropolitan University and Sino-British College in Shanghai with a global outlook. The course challenges the mind-set of students who feel that all accountancy learning is around the skill of numbers.

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